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Which OS & IE platforms does SAP support?
|OSS Note 66971
This SAP Note contains information about platforms supported by SAP GUI.
Release statements listed in this SAP Note apply fundamentally only to SAP GUI for Windows, and not for other UI technologies. They do not apply to HTML content that is embedded in SAP GUI for Windows via the SAP HTML control, either. The relevant releases of the component "SAPSprint" form an exception here, whereby we strongly recommend that SAPSprint be installed on a Windows server, since this is a print server. For more information about SAPSprint, see SAP Note 894444.
The support of individual platforms also depends on the support of the operating systems by the manufacturers. We cannot provide support for an operating system no longer supported by its vendor.
Operating systems not listed are either not or no longer supported.
We do not explicitly release different language versions of Windows. We assume that all other language versions of Windows are compatible with the English Windows version.
A matrix with supported platforms is also available on the SAP Community Network at https://scn.sap.com/docs/DOC-25456.
We recommend that you always use a current Support Package for the relevant operating system.
Refer to the relevant SAP Note (147519) to find out how long a specific SAP GUI release is supported.
If the operating system used by you is not (or no longer) supported, you can either use a supported operating system, Windows Terminal Services, or other technologies (virtualization).
Microsoft announces the support intervals for its individual operating systems under the following URL: http://support.microsoft.com/lifecycle/search/.
The dates mentioned in this note were taken from this Microsoft webpage.
We recommend that customers read the information available on this Microsoft web site and in this SAP Note regularly to be able to plan the PC infrastructure efficiently.
You can register the SAP Community Network for the following thread to be actively informed about updates for platform releases of the SAP GUI: https://wiki.scn.sap.com/wiki/display/ATopics/SAP+GUI+for+Windows%3A+Important+News
Platforms indicated as being "de-supported" (support discontinued) should no longer be used together with the SAP GUI. An upgrade to a newer operating system or the usage of WTS software is highly recommended in case you are using such a platform.
If an issue occurs only on a de-supported platform, we will neither analyze nor solve the issue, but instead reply by recommending an operating system upgrade. Additionally we no longer test SAP GUI on such platforms (with the exception being the post mortem QA procedure).
For an additional period of 12 months after the discontinuation of support for an operating system, we check the compatibility of new patches on these platforms ("post-mortem QA procedure").
Support for the SAP GUI is sometimes limited ("limited support") for platforms that the vendor no longer considers "mainstream". If a problem only occurs on these operating system versions, we will strive to correct it. In individual cases, however, we may be unable to solve the problem. Here we reserves the right of proposing the use of a current operating system version and/or SAP GUI release to solve the issue.
Front-end strategy, GUI, platform, Citrix, Metaframe, Windows NT Terminal Server Edition, WTS, LINUX, SAP Client, SAPClient, Win2000, Windows 2000, Millennium Edition, Win2003, Windows 2003, Windows XP, SP2, Support Package 2, Service Pack 2, Vista, x64, 64bit, AMD, EM64T, Windows Vista, SP1, SP 1, Service Pack 1, Windows 2003 R2, Windows 10
Reason and Prerequisites
Important remarks and updates:
SAP GUI for Windows 7.60 is available as of FEB/25/2019 (see SAP Note 147519).
Upon the delivery of SAP GUI for Windows 7.60, this release became the standard release of SAP GUI for Windows.
Windows 10: Windows 10 is released as of SAP GUI for Windows 7.40 Patch Level 4. For more information about the support status of the different Windows 10 maintenance options, see the "Windows 10 maintenance options" section of this SAP Note.
SAP GUI for Windows 7.50: This release has been available since MAY/10/2017 (see SAP Note 147519).
End of support for SAP GUI for Windows 7.40: As of JUN/30/2018, SAP GUI for Windows 7.40 is no longer supported.
Supported platforms for SAP GUI for Windows
SAP GUI for Windows 7.50 / SAP GUI for Windows 7.60
Windows 2008 Server 32-bit
Windows 2008 Server 64-bit on x64 (AMD) and Intel EM64T
Windows 2008 R2 Server 64-bit on x64 (AMD) and Intel EM64T
Windows 7 32-bit (only Professional, Ultimate, and Enterprise editions)
Windows 7 64-bit edition on x64 (AMD) and Intel EM64T (only Professional, Ultimate, and Enterprise editions)
Windows Server 2012 64-bit on x64 (AMD) and Intel EM64T
Windows Server 2012 R2 64-bit on x64 (AMD) and Intel EM64T
Windows 8.1 32-bit (only Professional and Enterprise editions)
Windows 8.1 64-bit on x64 (AMD) and Intel EM64T (only Professional and Enterprise editions)
Windows 10 32-bit (only Education, Pro, and Enterprise editions)
Windows 10 64-bit on x64 (AMD) and Intel EM64T (only Education, Pro, and Enterprise editions)
Windows Server 2016 64-bit on x64 (AMD) and Intel EM64T
Windows Server 2019 64-bit on x64 (AMD) and Intel EM64T (as of Patch Level 9 of SAP GUI for Windows 7.50, Patch Level 0 of SAP GUI for Windows 7.60)
For additional information on SAP GUI for Windows on 64-bit platforms, see the comment "SAP GUI on 64-bit platforms" below. For restrictions that apply to Windows 8.1 and Windows Server 2012 (R2), see "SAP GUI for Windows on Windows 8.1/Windows Server 2012 (R2)" below.
Please note that the "Blue Crystal Design" can be offered only on platforms as of Windows 7 for technical reasons. On older platforms, Blue Crystal cannot be selected.
Supported platforms for SAP GUI for Java
SAP GUI for Java 7.50: See SAP Note 2511185.
Comments on Microsoft operating systems
Support timelines for Microsoft operating systems supported by SAP GUI for Windows:
Windows 10 maintenance options
As of Windows 10, Microsoft offers various maintenance options:
Semi-Annual Channel (SAC) - maintenance lifetime: 18 months
Long-Term Servicing Channel (LSTC) - maintenance lifetime: 10 years
The original names "Current Branch (CB)", "Current Branch for Business (CBB)", and "Long-Term Servicing Branch (LTSB)" (see also this Microsoft Web page) were revised in July 2017 and replaced by the new names above (see also this Microsoft blog):
Current Branch (CB) has been replaced by Semi-Annual Channel (SAC).
Current Branch for Business (CBB) has been replaced by Semi-Annual Channel (SAC).
Long-Term Servicing Branch (LTSB) has been replaced by Long-Term Servicing Channel (LSTC).
As a rule, all of these maintenance options are supported by SAP GUI for Windows; however, note the following:
The Semi-Annual Channel provides certain devices with new corrections and further developments extremely frequently. We cannot check such updates before they are published by Microsoft. For this reason, the use of these updates carries a slightly increased risk for the use of SAP GUI (in the case of errors or incompatibilities in an update of this kind). We therefore recommend the use of slower updates in the context of the Semi-Annual Channel or the use of the LTSC option.
In the context of beta programs offered by Microsoft, we test SAP GUI for Windows on new versions of Windows 10 (SAC/LTSC) and - if necessary - provide corrections in the latest SAP GUI for Windows patch in the most recent release. We therefore recommend that you update SAP GUI to the latest available version along with the update of the operating system in the case of more major updates.
If a Windows 10 update contains significant incompatible changes that cannot be rectified through an SAP GUI for Windows update, we reserve the right to support this Windows 10 version only as of a new SAP GUI for Windows release. If necessary, information relating to this will be published in this SAP Note.
SAP GUI for Windows on Windows 8.1 and Windows Server 2012 (R2)
The Knowledge Warehouse (KW) add-on contained in the SAP GUI installation is supported on Windows 8.1 and Windows Server 2012 (R2) as of Patch Level 1 of the KW add-on.
SAP GUI is only released for the Windows 8.1 Professional and Enterprise editions. Windows RT, Windows Embedded, and Windows 8 (Core) are explicitly excluded.
Visualization products/Windows Terminal Services and SAP GUI for Windows
Note the following: The following statements apply to SAP GUI for Windows and not to other SAP components or products (see http://www.sdn.sap.com/irj/sdn/virtualization for more information).
Due to the increased number of different products in the area of software virtualization and terminal services for SAP GUI for Windows, explicit releases for virtualization software or terminal services software are no longer performed. We assume that the relevant products respond to SAP GUI like a natively installed operating system. This also applies to new versions of products released in the past. What is more, the same releases mentioned above also apply to the host operating system (that is, the operating system on which SAP GUI is actually executed).
If you want to use a virtualization software or terminal services software together with SAP GUI for Windows, this means the following for you:
If an error occurs during the use of SAP GUI for Windows, which can also be reproduced without virtualization software or terminal services software in SAP GUI for Windows, contact SAP Support. We will analyze the error and, if required, provide a correction for SAP GUI for Windows.
If an error occurs during the use of SAP GUI for Windows, that can only be reproduced when using virtualization software or terminal services software in SAP GUI for Windows, contact the manufacturer of this software. In many cases, a corresponding configuration of the software is required.
In each case, your first step should be to check whether the same error also occurs without the software you use.
Historically, releases have been made for the following products:
Windows Terminal Server and Citrix XenApp/XenDesktop (for details refer to SAP Note 138869).
VMWare (Horizon) View and ThinApp
Support for Microsoft Windows service packs/Windows 10 updates (for example, Anniversary Update or Creators Update)
There usually is no need to declare whether a Microsoft Service Pack can be used in conjunction with SAP GUI or not. In general, the operating system must remain compatible. Ensuring this is the responsibility of the operating system vendor. Since this may not always be possible we take part in Microsoft's so-called "Beta Test Program". We test every SP published by Microsoft before it is released, which gives us the chance to influence the content of the SP. If there are any compatibility problems in a service pack, these SPs are listed here.
The following statement applies regarding Windows 10 updates (such as Anniversary Update/Creators Update: With the SAP GUI release for Windows 10, the updates for Windows 10 are supported, too. Naturally, the assumption here is that these updates behave in a compatible way. To ensure this, we are carrying out relevant tests of SAP GUI with new Windows 10 updates. In the case of serious problems, we will let you know by means of a corresponding SAP Note.
SAP GUI for Windows and SAP GUI for Java are only supported on Windows versions that are supported by Microsoft (Extended Support at least). This means that older Service Packs are not supported by SAP given that they are not supported by Microsoft as well.
Notes on upgrading the SAP GUI when you upgrade the operating system
If you upgrade your operating system (for example, from Windows 7 to Windows 10), simultaneously upgrading the SAP GUI involves a negligible amount of additional work.
If you are using disk images, you can now also install a newer SAP GUI version on the image along with the new operating system.
Uninstalling an older SAP GUI version is NOT necessary as long as the older version at least is 4.5B.
SAP GUI on 64-bit platforms
Currently there is no separate SAP GUI version for 64bit operating systems. However, due to the limitations mentioned in SAP Note 1442028, we are currently evaluating the creation and delivery of a 64-bit version of SAP GUI for Windows (x64). This note will be updated once a development plan and shipment schedule have been determined. Due to the high development effort of a version of this kind and due to the existence of development projects with a higher priority, it is not currently possible to estimate when a corresponding version of SAP GUI for Windows will be available.
Until a 64bit version is available you can use the standard SAP GUI for Windows 32bit version on 64bit operating systems (given you are using the SAP GUI versions, operating system versions and hardware specified in the list above).
SAP GUI will never be supported on Itanium (IA64) systems.
SAP GUI for Windows and Web browsers
SAP GUI for Windows has several dependencies on Web browsers:
Using the SAP HTML control, HTML pages can be embedded by an application that runs on SAP GUI for Windows. SAP GUI for Windows uses the Internet Explorer control to display these pages. This control largely corresponds to Internet Explorer and is already available following the installation of the operating system. You cannot configure SAP GUI for Windows so that a different browser control (for example, Chromium) is used. The pages displayed in SAP GUI for Windows thus always run using Internet Explorer.
SAP GUI for Windows can be embedded into an SAP application that runs in a Web browser (such as SAP Enterprise Portal). Here, there are essentially two types of embedding:
Via an SAP shortcut (.sap): This opens SAP GUI outside the browser window ("outplace"). This option is available with all browsers (depending on the SAP Platform Availability Matrix).
Using structured documents (SSD): This opens SAP GUI within the browser window ("inplace"). This option is available only with browsers that support the embedding of ActiveX elements. Currently, this is possible only for the desktop version of Microsoft Internet Explorer (for information on Edge, see this Microsoft document, for example). As a result, SAP GUI for Windows in browsers other than Microsoft Internet Explorer can be operated only "outplace".
For the reasons mentioned above, the use of Microsoft Internet Explorer is recommended for the use of SAP GUI for Windows.
Comments about specific versions of Microsoft Internet Explorer
Microsoft Internet Explorer 11
In Patch Level 6 Hotfix and later, SAP GUI for Windows 7.30 is released for the desktop version of Microsoft Internet Explorer 11. Note that SAP GUI for Windows is not released for the app version (metro) of Internet Explorer.
Microsoft Internet Explorer 10
In Patch Level 1 and later, SAP GUI for Windows 7.30 is released for the desktop version of Microsoft Internet Explorer 10. Note that SAP GUI for Windows is not released for the Metro version of Internet Explorer 10 (because this version of IE 10 does not support ActiveX objects).
Microsoft Internet Explorer 9
As of patchlevel 5 SAP GUI for Windows 7.20 is released for the final version of Internet Explorer 9 published by Microsoft in March 2011.
Also see the information in SAP Note 1592282. SSD iViews with Internet Explorer 9 are not supported until SAP GUI for Windows 7.20 Patch Level 7.
Tablet PC/touch support
SAP GUI for Windows does not support touch input.
Support is not provided for voice data entry or special entry mechanisms. Handwriting recognition only occurs using the general input support.
Apple Macintosh, Unix, Linux
Apple Macintosh and Linux platforms are supported by the platform-independent SAP GUI for the JAVA Environment (see SAP Note 146505).
SAP Community Network
For the latest information about SAP GUI, see https://scn.sap.com/docs/DOC-25456.
NOTE: Please use this system to communicate errors and issues with access to your SAP systems.